Terms & Conditions

This Mobile application (the app) is offered by Finheal Capital. Finheal Capital is the trade name of Finheal Finserve Pvt Ltd (FFPL). Customer (user) who is using the app have gone through, agreed and abide by following disclaimer/Terms & Conditions.

No warranty

It is imperative to note that FFPL has made required efforts to ensure that the information/ statement provided on the app is reasonably accurate. However, FFPL does not warrant its accura completeness or suitability, correctness, adequacy validity, whatsoever for any purpose. As such database provided is without any warranty, express or implied, as to their legal effect.

Information covered by this policy

This policy seeks to cover private information of the user provided to FFPL and also any information collected by the FFPL/FFPL’s Vendors/Associates server from the user’s mobile phone. ("the Information").

No liability to FFPL

Though FFPL has taken proper care/precaution to make the database reliable, FFPL will not be held responsible for any liability that may arise out of any such error in the data base at any point of time. Further, FFPL does not represent that the app is free of viruses or harmful components FFPL will use the Information to improve the user experience on the app and make subsequent communication and offers to the visitor via sms, email, phone call. Use of any information/statement/certificate on the app shall be at your own risk All information/statements/certificates should be used in accordance with applicable laws and does not undertake any kind of liability whatsoever FFPL has provided information/data base on the app on an "as is where is " basis FFPL expressly disclaims to the maximum limit permissible by law, all warranties, express or implied including, but not limiting to implied warranties of merchantability, fitness for a particular purpose and non-infringement FFPL disclaims all responsibility for any loss, injury, liability or damage of any kind resulting from and arising out of, your use of the app.

Other terms & conditions

The customer (user) hereby consents to allow FFPL and its affiliates to view and verify any information necesary for FFPL and its affiliates to provide the expected services The information includes and limited to credit information reports, personal information, identity documents, employment information bank statements and mobile data FFPL makes no representations about the timeliness, of the services contained on the app for any purpose FFPL makes no representations about the suitability, reliability, availability, of the services contained on the app for any purpose FFPL shall not be responsible if any information/ database/ statement/ certificate/ page is printed downloaded from the app and after printing/ downloading complete/partial, text/information is altered/ removed/ obscured contained therein FFPL, at no event , be liable/ responsible for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use of the app FFPL, at no event, be liable/ responsible for any direct, indirect, punitive, incidental, special, consequential damages or any damages for the delay or inability to use the app or failure to provide services or for any information, date, statement, certificate, software, and any other services obtained through the app, or otherwise arising out of the use of the app FFPL may also suspend services of the app for any customer at its sole discretion without assigning any reason whatsoever. In such event user shall contact FFPL offices for any clarification FFPL reserves the right to levy any service charges as applicable from time to time in consideration for the services provided here in to the user. In case user is not consenting to any service charges then, user may opt out of FFPL services Users agree and accept that FFPL and FFPL’s partner NBFC may on it’s sole discretion, by it self or through authorized persons, credit bureau, agencies, any other person or entity verify any information given check credit references, employment details and obtain credit reports to determine creditworthiness from time to time.

Privacy Policy

This Mobile application (the app) is offered by Finheal Capital. Finheal Capital is the trade name of Finheal Finserve Pvt Ltd (FFPL).

While using Finheal Capital’s mobile applications (the app), FFPL and its Affiliates may become privy to the personal information of its customers including information that is of a confidential nature. FFPL is strongly committed to protect the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the app and it shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Commitment or in terms of the agreements if any, with the Customer.

Who is covered by this policy

All Users ("Users") who download & use the mobile application of Finheal Capital provide information to FFPL through the app are covered under this Policy.

Information covered by this policy

This policy seeks to cover private information of the Users collected by the FFPL/FFPL’s Vendors/Associates server from the User’s browser or mobile phone. ("the Information").

The features of the policy

All information collected shall only be used to provide the Users with the best possible services The Information Shall Not be shared with any external organisation unless the same is necessary to enable FFPL to provide you services or to enable the compilation of a transaction or the same is necessary or required for applicable norms or pursuant to the terms and conditions applicable to such Information as agreed to with FFPL. FFPL is taking below permissions and use it for better evaluation and recovery purpose. Location: We do not automatically access location. We ask for your permission within the app and it is only shared when you give permission. Contacts: To invite your friends via referrals and to calculate your credit limit or at time of recovery. We do not automatically access your contacts. We inform you before reading it and we read it only when you give us permission. Call list: To calculate your credit limit. We do not automatically access your call logs. We inform you within the app before reading it is only shared with us when you give us permission. Email Accounts: To associate your email with your account and send you email regarding your offers, support, policy update and status. Also read your email to calculate your credit limit. SMS: To validate your phone number and calculate your credit limit. Photos and media files: We just use it to speed up our app (caching). We do NOT read your photos or any data. FFPL will use the Information to improve the Users experience on the app and make subsequent communication and offers to the Users via sms, email and other channels on products which may be of interest to him / her FFPL also may disclose information about Users as permitted or required by law.

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